We Clean Tough Situations:
Chicago Suicide, Crime Scene and Biohazard Cleanup

As usual , Service is great

Bill and the crew from Bio-One Chicago are incredible. They are truly compassionate people and they perform their work with the utmost care, respect, and professionalism. In addition, they're extremely responsive, quick, and cost-effective. It's rare to come across a company - and a group of people - like Bill and his team at Bio-One.

Bill, Mike and Joe are phenomenal men and biohazard cleaners. My husband and I had mice in our house. Usually it's no big deal. We would get 1, put out the glue traps and in a day or 2, it was caught. Never to see another until the next year. In fact, for the last few years, we had zero. Last year was traumatic. We had more than one and they were avoiding the sticky traps. Unlike the other mice, they were way more active. We moved out of our home for awhile. We ended up calling pest control who came out and did a wonderful job. Then I thought we needed the house cleaned and disinfectd by professionals. We couldn't do it ourselves as I am immunocompromised and have really bad asthma and my husband couldn't either. I did my internet research and came across Bio One. I spoke to Bill and we spoke as friends. Wasn't expecting that. I had called other companies who never called back or spoke to me like business as usual. Let me point out, I don't mind that. These days customer service is rare. I don't expect chit chat. I don't expect niceties. I do expect you to do your job. Bill sold me when we talked. I believe that he believes in knowing your client, if at all possible. Also, treating you with kindness and dignity. It was Mike who came to my house to look at the "damage" aka mice poop. He thoroughly explained what the process would be, how long, etc. He also answered all my questions. I got an estimate via email of the charges later. Let me say, because of Bill and Mike I went with their service. There is another company that would have charged me less but I feel like they didn't care about my husband and me and my concerns. If they didn't care about that then that attitude would carry to their service. Mike and Joe came to clean and disinfect. It took a few hours, it wasn't all day. (My home is @1000sqft) They had said one, maybe two days. I was shocked. I was more shocked when I went from room to room and saw NO mouse feces and even some of the things I had strewn around my house kinda "organized." They went above and beyond. Mike, Joe and I ended up just talking after and I was relieved. Having pests in your home causes embarrassment. It makes you feel dirty even though it may not be your fault. I did not feel judged or uncomfortable with Mike and Joe. I felt like they were here to help us. As one human would do for another. Go to their website, bioonechicago.com to see all the biohazard services they do and how you can contact them. You will not be disappointed. Bill, Mike, and Joe are extraordinary people and will give you extraordinary results. They are also fair about their pricing. The only disappointment I had is that I didn't get to meet Bill. He's a hoot and a half!!

I can't say how much I appreciate the work this team did for me. Life-changing is an understatement. They did an amazing job on what was coincidentally one of the worst days of my life. And they did it with kindness and great care. It was a reset I really needed, and I don't want to think about what that day would have been like without them.

I am so appreciative of Bill, Mike, and Joe. They did a fantastic job on clearing out a house for one of my family members. They were very compassionate about the situation from the first time talking to Bill on the phone all the way through the last day of the clear-out. Thank you Bio-One!!