Twenty years have passed, and yet the the surprise, anguish, horror, and disbelief of Tuesday, September 11, 2001 is forever imprinted in our minds and hearts. We united as a country and held each other close. As call centers were overwhelmed and cell services were drowning in volume, we desperately reserved hope for loved ones, team members, neighbors, and those we've never met. We lit candles, wrote songs and poems, and stood under an eerily engine-free sky.
First responders ran toward danger, many giving all. Twenty years later, their children have continued the tradition of service and sacrifice. [Two decades later, more children of 9/11 victims are joining the FDNY than ever before. - New York Daily News]
Memorials and museums have risen with artifacts and stories of heroism. Most recently, the National Law Enforcement Museum re-opened with their Post - 9/11 Exhibit, showcasing 20+ artifacts that include airplane fragments from Flight 93, a steel beam from the World Trade Center, a limestone block from the damaged section of the Pentagon and part of the damaged food cart from Flight 93 when passenger Todd Beamer famously said, “Are you ready? OK. Let's roll.”
Above all, we promised to #NeverForget.
To honor the 20th Anniversary of 9/11, we asked Bio-One owners across the country to reflect on that fateful day. Below are their stories.
I am a retired FDNY fireman. I was assigned to Squad 41 in the South Bronx. We lost everyone, all six, working that insane day. Me and the rest of the crew were down at the WTC site by 12:30 on 9/11. I worked down at the site for over 56 hours before we broke up into sections and teams. Long story short I was basically working at the WTC site for the next nine months. It seems like yesterday and way to many stories and close calls and everything to say in a post.
On September 11, 2001 I was in Tampa Florida at a training for work. Was in a conference room with glass walls and there was a tv on outside the room that I can see and saw the broadcast of the 2nd plane hitting. Also took us 4 days to get back to Connecticut because all flights were cancelled.
This year we are sponsoring the Southern Arizona Law Enforcement Foundation golf tournament on Sept 11 2021.
I was in Lakewood, Ca just getting up and getting ready to go to school. My aunt worked in tower 2 so we were all franticly trying to call her. By the grace of God, she was not at work. She was at an OB appointment when it happened.
This year, we will be participating in a stair climb which is the number of stairs in the twin towers as well as participate in a golf tournament to raise money and awareness.
I was in between classes in high school in NY, laughing with friends and not a care in the world. Little did I know the ever lasting effects this tragic event would’ve had on my life. Teachers turned on the news in class. Just as the second plane was hitting. Juan and I were in school (yes we went to HS together lol). And I knew then he was in it and would sacrifice to fight back for our country. Even 20 years later, feels like yesterday. He joined the Marine Corps. We lost many friends, even still having to say goodbye to this day. All from the events of that one very sad day.
It’s a very somber day for me. No events. Just spending time with my kids and Juan. There is the 2021 Tunnel to Towers 5K Run & Walk in New York City Sunday, September 26, 2021, that I would love to do participate in. But, to be honest, going into the city scares me.
Very emotional day for all Americans. Hits my NY heart extra hard.
I was at home in Denver with our 2 young sons, while Gregg Chiasson was in Manhattan on business. He had a flight later that day, which of course did not happen. We were unable to connect with each other for hours that day. This was frightening to me. Gregg's experience was live there in Manhattan. I'm so thankful that he was safe and made it home eventually.
I was on my way to Tulare Western HS driving in my 1987 Dodge Ram50 truck to work. I remember hearing about it on the radio and I was in disbelief. Needless to say, I had to get ready to teach 160 HS students math and chemistry throughout the day. I don’t know if I made the right choice, but I decided to treat it like a regular day and went about teaching. As a young 29 year old, the gravity of the situation didn’t hit me like most. Other than saying a few prayers throughout the day, I spent the day teaching the best I could and gave student an opportunity to ask questions if it came up.
I was in Moscow Russia attending my first year of college. First time away from home. We had a math lecture and all of a sudden they turn on TV and we all stared in disbelief. We don’t know what is going on, we all thought it’s the beginning of world war 3. There were about 300 people in a room and we all stood up. Scary time. They sent us all home because no one including professors can concentrate but being scared on what’s next.
The roots of crime- and trauma-scene cleaning companies can be traced to the 1990s, and at that time only a dozen or so companies existed. The industry was widely unregulated and awareness of contamination risks were relatively non-existant.
"I was young and dumb and saw something you only see in movies, so I quickly shut the door, took a deep breath, sat on the couch with the widow and told everyone else to get her out of here and take her to lunch, and we’ll clean this up for her," said Nick-Anthony Zamucen, Founder of Bio-One Inc. "We were just trying to help a lady in her greatest time of need, and that’s for me how I got into the crime scene and cleaning business." Read Nick's story in Franchise Times.
Today, there are hundreds of companies that advertise crime and trauma scene cleaning, and a simple Google search may prove overwhelming when you're experiencing one of the most traumatic moments in your life. To help, we've listed pre-qualifying questions to ask before choosing a crime and trauma scene company.
Questions to Ask Before Hiring a Crime and Trauma Scene Cleaner
There are a number of key questions to ask crime and trauma scene cleaning technicians or business owners to properly root out which one is best for your goals and circumstances.
Last but certainly most important, make sure the business you speak with shows care and compassion for your situation. They should want to do everything possible to support you and your loved ones.
If you are searching for a crime and trauma scene cleaner, Bio-One is here for you. All of our offices adhere to our business motto Help First, Business Second and are available 24/7. Click here to search for a Bio-One team near you.
Bio-One answers the call to help our community and remediate a variety of scenes. From hoarding, crime scene cleaning, or simply giving back, we'd like to bring you into the Bio-One world by sharing stories of the unique and important work we do.
Here is this week's Weekly Wrap-Up.
NATIONAL NIGHT OUT
On August 3, Bio-One teams participated in their local National Night Out, an annual crime prevention event and community-building campaign that promotes police-community partnerships.
U.S. POLICE AND FIRE CHAMPIONSHIPS
Bio-One was the Presenting Sponsor of the 2021 U.S. Police and Fire Championships and we were thrilled to meet first responders all over the U.S. To see the action, scroll through our Bio-One Inc Instagram Highlights.
Here's a sneak peek!
IN THE NEWS
Here is Week 7 of our Bio-One Weekly Wrap-Up.
Thank You to the Thin Gold Line
The second week of April is a time to celebrate and thank telecommunications professionals who dedicate their lives to serving the public. Often called the thin gold line, 911 dispatchers are true heroes behind the scenes.
Coast to coast, Bio-One teams found fun and unique ways to recognize the Thin Gold Line.
Bio-One Helps Homeless Man with Vehicle Clean Up
This week, News San Diego reported "Homeless man's story inspires San Diego mom to enlist community's help", featuring Rene Flohr and Nicki Chipp-Flohr, owners of Bio-One. The Bio-One duo spotted a NextDoor post asking for anyone who could help 79 year-old, Les, who had been living out of his vehicle and was recently diagnosed with skin cancer. His vehicle was floor to ceiling full of items, and Bio-One was ready to help clean and disinfect the vehicle so it could be sold or donated.
In a message to Bio-One owners, Nicki said, "I am very proud of what we are doing to help someone. I thought you’d all appreciate it, since we live the Bio-One motto of #helpfirstbusinesssecond." We couldn't agree more!
A "Week in the Life" at Bio-One
The Bio-One team in Tuscon, AZ had a busy week with work ranging from COVID-19 disinfections, mold remediations, bird dropping clean up, medical waste disposal, suicide remediation, and more.
If you've ever wondered what it takes to be a crime and trauma scene cleaner, we recommend read through the Tuscon team's Weekly Wrap-Up!
Here is Week 6 of our Bio-One Weekly Wrap-Up.
Cherokee County Biohazard Remediation
Lives in the Atlanta area were forever altered on Tuesday, March 16, 2021 after a shooting spree at three metro Atlanta spas left eight people, including six Asian women, dead within the span of 45 minutes.
Our hearts and sympathies are with everyone impacted by this tragedy.
Two weeks after the tragic events in Atlanta took place, Bio-One answered the call to remediate the spa in Cherokee County. Led by Michele O'Brien and Rebecca Phillips, the Bio-One team provided a quick response and thorough decontamination. Read more in our recent blog post.
Tragedy in Rock Hill, South Carolina
As details from the tragedy in Rock Hill, South Carolina unfold, one Bio-One team paid special tribute to the victims, first responders and other local law enforcement officials. Bio-One owners, John and Jen Symons, live in Rock Hill and experienced the police response first-hand. "It's a tight-knit community. We just can't believe it," said Jen Symons.
Their team is currently in communication with local law enforcement, and activity supporting neighbors through this difficult time.
COVID-19 Disinfection at Dojo
This week, we're spotlighting the Atlantic City team where they are regularly disinfecting Ganguly's Mixed Martial Arts. According to Bio-One owner, Victor Russomanno, "We are contracted with a local martial arts studio to disinfect them weekly. In addition to their in-house protocol, we use an electrostatic sprayer to ensure maximum coverage and protection, to ensure those who are training are staying safe through our efforts."
Across the United States, Bio-One teams actively disinfect local businesses, government buildings, and residents in the fight against coronavirus. Learn more about our COVID-19 disinfection process.
Here is Week 5 of our Bio-One Weekly Wrap-Up.
Chocolate Spill Makes for a Sweet Cleanup
In Scranton on March 25, Juan and Nicole Morales received a call for a "chocolate" cleanup. Assuming this was code for a sewage back-up, they rushed to scene to find a different situation entirely. Approximately 100 gallons of milk chocolate had spilled, covering asphalt outside a local business.
This is certainly the sweetest smelling job a Bio-One office has ever taken, but Nicole clarified, "That smell was nice for the first few minutes but at the end I felt sick. Good thing we had an awesome team that pushed through and got this done!"
After scraping the chocolate with a forklift and pressure washing the area, the Bio-One team received a five-star review. Well done!
Behind the Scenes with Citizen's Academy
Many Bio-One owners sign up for their local Citizen's Police Academy to acquaint themselves with the activities of their local police department. This week, Bio-One owner, Ginger Akemon, in Jacksonville, FL earned her Citizen's Police Academy certificate from the Clay County Sheriff's Office.
"Definitely a learning process. Each County has their own, my goal is to go to each county's classes. This was 10 weeks long and over an hour drive each way, but well worth it, " said Ginger.
Hoarding Transformation in Long Beach
If selling or buying a home is in your future, you're likely well versed the entire process, from the initial offer to closing. But are you aware that disclosing a death in the home may be required? The rules vary by state. Here's what you need to know.
Property Disclosure Documents
No matter how perfect a house looks on the outside, there is often property information a buyer needs to disclose before the sale can go through. Property disclosure documents reveal known structural issues, neighborhood nuisances, hazards, HOA details, water damage, notable repairs made to the home and death in the home.
Rules for reporting a death in the home vary by state, and variations in rules may include:
To be more specific, here are three death disclosure examples as stated from experts or articles based in Texas, New Jersey, and California:
For a state by state guide on disclosure laws we recommend visiting this resource on Nolo.com.
How to Search Property Records
If you'd like to do your own sleuthing and search property records, look no further than DiedInHouse.com. Founded in 2013, this website promises to instantly search millions of records to determine if a death has occurred at any valid U.S. address.
In a 2015 interview with Forbes.com, founder Roy Condrey stated, "I went online to find a ‘Carfax’ of sorts for deaths in homes and I didn’t find anything, but I did find pages and pages of people asking if there’s a way to find out if their house is haunted."
The service isn't free, though. Once you enter an address, you're prompted to pay a minimum of $11.99 for a single search. The report will, however, provide a number of property records including meth labs, fire, death, and registered sex offender information.
Remediating After a Death in a Home
If a death recently occurred in the home you're hoping to purchase, there may have been biohazards from bloodborne pathogens that required remediation. Consider asking the seller how the death was remediated to ensure proper steps were taken. Remediation processes may vary depending on the location of the death, how the death occurred, types of flooring, and if the death was undiscovered for days or weeks.
Bio-One technicians are trained and equipped to properly disinfect biohazards from bloodborne pathogens, and we ensure safe biohazard material handling and disposal. Once the entire area is cleaned of blood and body fluids, we also help property owners restore the location to its pre-incident state.
If you are selling a home and need a biohazard remediated or want to ensure remediation was done correctly, give Bio-One a call. Our experts not only contain and disinfect the dangerous biological materials, we carry out our work in a caring and private manner. Find a Bio-One team near you.
Here is Week 4 of our Bio-One Weekly Wrap-Up.
New Start for New Haven Veteran
In New Haven County, Bio-One and Junkluggers answered the call to help a veteran and his disabled wife. The couple were overwhelmed with a hoarded home and much of their furniture would need to be disposed due to biohazardous conditions. With Bio-One's Help First, Business Second motto in mind, Bio-One owner, Matthew Hill, teamed up with Junkluggers to re-furnish the home with gently used furniture at no cost to the client.
“Anytime we can give a little more to our clients, we always seize the opportunity,” said Hill. “Junkluggers has been an awesome organization with a great mission that fits nicely into what we are trying to accomplish.”
#HelpFirst for Heart-Breaking Scene
In South Carolina, Bio-One owner, Kris Elliott, was called to disinfect and clean a heart-breaking trauma scene. After hearing the family's story, he generously decided not to request payment for his services and shared their GoFundMe page on Facebook. As of March 20, Bio-One offices in North Carolina and South Carolina have contributed just under half of the total donations. This is #helpfirst at it's finest.
If you'd like to learn more about the family and donate, please visit their GoFundMe page.
Poker Run Supports Law Enforcement
Supporting local law enforcement is a 24/7 activity at Bio-One! In Tuscon, AZ, the Bio-One team participated in the South Arizona Law Enforcement Foundation (SALEF) poker run. SALEF collaborates with law enforcement to understand their greatest needs, and work with businesses in the community to raise money by presenting community events and submitting for grants.
Looks like they were gifted a beautiful day for cards, corn hole, and backing the blue.
Here is Week 3 of our Bio-One Weekly Wrap-Up.
Five 30 Yard Dumpsters
The team in Pensacola has been working non-stop on a two story home that required Bio-One hoarding services. Over the course of five days, they filled five 30 yard dumpsters, and found multiple antique pieces, photographs, sentimental items and cash that was promptly turned over to the client.
Look through the transformation photos on their Facebook page!
Backing the Blue in Omaha
The Bio-One team in Omaha dropped off bagels at the Omaha Police Department just before roll call, and Vanessa Urbach, the civilian crime and prevention specialist, tweeted a "Thank You" with shoutouts to Bio-One. Joining the conversation was our own Bio-One Twitter handle, Deputy Chief Ken Kanger, host of the What's Up Omaha Podcast, and a number of other officers in the department.
Kudos to the Omaha team for backing the blue!
Before Bio-One teams can help first, we have to ensure safety for every technician on the job site. This week, Bio-One owners took part in conversations about safety. Topics ranged from preventing common injuries on the job to attending OSHA training with Bob Easter. Jared Lafferty, Bio-One owner in Gwinnett County, even took the conversation to Twitter and featured safety protocols his team uses while on the job.
We couldn't be prouder of our teams for putting safety first!
Here is Week 2 of our Bio-One Weekly Wrap-Up.
14,000 lbs of Clothing Removed from Hoarded Home
In Indiana, the Marion County team remediated over 30+ years of hoarded clothes in a home. The team calculated that approximately 14,000 lbs of clothing were removed.
Bio-One’s teams know that every job represents a unique experience for our customers, who may have difficulty parting with deeply personal items that can range from clothing, video tapes, trash, and even animals.
We work with all of our clients in a step-by-step process that instills trust while properly ridding the space of items that can prove harmful. Learn more about Bio-One's hoarding services.
Bio-One Welcomes Two New Offices in Wisconsin
Two Bio-One offices launched in Wisconsin this week, and we are very excited to welcome Angela, David, Andrew, and Viktoriya to the Bio-One family. Learn about these amazing teams below!
Angela Welbes and David Levin are the owners of Bio-One of Madison. Both were born and raised in the midwest, and they met in 2015 while they were both living in Wisconsin. Their blended family consists of 3 daughters and a son. The COVID pandemic provided a personal reset that enabled an opportunity to join the growing Bio-One family and the ability to help the surrounding communities of Madison. They are excited to start this new venture together.
Andrew and Viktoriya Gonzales are the owners of Bio-One of Milwaukee. Andrew spent the last 24 years in the banking industry, in addition to serving on boards and committees for several Non-Profits, such as NAMI, Madison Development Corp and United Way. Viktoriya originally came to Wisconsin 16 years ago to further her education and loved it so much, she decided to stay. She has spent the last 12 years in telecommunications and management. Both have a passion for giving back to their community and have a drive to help those in the Milwaukee and surrounding area who are in need.
COVID-19 Disinfections Help Seniors in Charlotte, NC
This week, the Bio-One team in Charlotte, NC announced the renewal of a COVID-19 disinfection partnership with the Mecklenburg County Department of Social Services. This unique #HelpfFrst service offers free disinfections to seniors, 60 years of age or older. See their Facebook post below to learn more.